Tag Archives: How-To

Creating a Staff Process, Part 2: Your Intake System Matters

Intake Process

Have you ever spent unnecessary time on a request, all because you & your colleagues weren’t on the same page? *raises hand*

It’s not a great feeling! But that’s what happens when you don’t organize those requests early on. If you write content for your org, create reports, build lists, or do anything that requires even the slightest bit of niche expertise….let’s chat.

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Creating a Staff Process, Part 1: How to Build A Framework

Staff Request Process – Featured Image

A while ago, I shared tips on how to build a staff process that people can actually follow. Because when you start getting overwhelmed with requests, a process is key to staying cool and organized.

We did the first step of clarifying how these requests play out in our orgs today. We’ve got notes on everything that matters: the types of requests we get, the needs of our requestors and our own team’s capacity. (If you haven’t read that first post, you’ll want to start here.)

Now that that’s done, we need to translate those points into a living, breathing process. That’s a big leap, especially when you’re not used to doing it!

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7 Tips to Balance Database Management With Your Day Job

duck photo

What’s one thing that development staff, volunteer coordinators, operations managers, HR and Program people all have in common?

At any time, we can become our org’s database admin, too.

“Accidental admin” is the term we’ve lovingly coined to all the database managers who never signed up for this. Typically the consequence of multiple-hat syndrome, these are the nonprofit professionals who were standing closest to the system at the time when their org desperately needed an admin.

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The Unconference Model is Problematic. Here’s Why & What to Do About It

conference chairs

Gang, let’s talk about unconferences. Because I’ve got a lot of mixed feelings.

First, if you’ve never heard of an unconference, let’s start there. An unconference is a “participant-led” learning experience. It rebels against the typical conference structure, in that there’s no preset agenda.

Yep, you read me correctly.

There is no agenda for this conference, until you show up to make it. The idea is that the audience –the people who this whole thing is designed to benefit–  put forth the topics they want to discuss. Hence, the ‘un’.

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How to Effectively Plan Your Next Big Email Campaign

Employed for Good – Email Campaign

Getting ready to send out an email campaign on behalf of your nonprofit?

If there’s one project that unifies (or divides!) departments most, it’s the email campaign. Volunteer managers, fundraisers, & program staff all need to email their constituents. Even the ops staff don’t get a break, as they’re often the ones putting those lists together for us!

But whether this is your first campaign or your fiftieth, this doesn’t have to be chaos.  A good process never hurt nobody, and you’ll definitely need one to execute something this important.

There’s a method to this particular nonprofit madness. Let’s talk email.

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How to Pick Your Battles at Work (Without Burning Bridges)

picking your battles


Working for a nonprofit organization, you learn how to pick and choose your battles.

There are the small ones, like deciding if you should say something to your teammate about their less-than-stellar proofreading. Or sending that email about keeping the office microwave clean!

But as you get further in your career, bigger battles fall onto your lap. You might find yourself convincing your org to implement new system, proposing a shift in how your org executes its mission, or even moral conversations around diversity and ethics.

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