I’ve worked with quite a few organizations that use Salesforce, and I’m even helping one organization transition to it now. After years of dabbling in the platform, I’ll quickly say this: I really do love it.
That’s not to say that the system is perfect, or even super intuitive to use. In fact, some of the complaints I’ve heard in the sector is that Salesforce can be clunky and complicated. Nonprofits just want to deliver on their mission and have the data they need to do it effectively. Why then, is Salesforce so difficult to figure out? Continue reading